phpFox V4 Issues
After all mods, plugins, and third party add-ons are disabled, and once the upgrade is completed, can we delete all the v3 old site files? ...or will that cause problems with the new site? I don't want to waste space housing a bunch of old directories and folders that don't pertain to my v4 site after upgrading.
If you look at the cleaning up tutorial, just follow that guide. It is in the Documentation, menu link is to the left if you have the menus open. If not, click the button next to the logo to open them. There is a special v3 cleanup after upgrading tutorial. It is also linked in the forum post in the kb tutorial requests section.
If your site is large, you might want to wait for 4.4. as there are a lot of improvements coming for optimizations and it's also a full security check. This way, you don't upgrade too many times and disrupt the site since it's best practice to take a site offline before upgrading.
April 30, 2016 8:25 am

Thanks for your meaningful message. Yes I am into coding again, after 20 years :) . I am developing my next site myself. So I fully understand the pain of a developer :). 

My point is that phpfox can write a script which checkes the versions of installed 3rd party apps and simply notify us. We can disable that app till the version is upgraded. The phpfox is a robust script , but they get bad name because of 3rd party apps. I am still not monetizing so its OK , but if your site is monetizing then its a big issue.


2 hours ago

Hi  CryoWebToken,

Currently, AddThis is applied for all almost the core apps like photos, events, blogs, polls, quizzes,..etc

Regarding to the outdated document, thank you so much for your remind, we will finish modify our doc soonest.



18 hours ago
Posted By
Screenshot 2021-07-27 at 11.34.33 AM.png

Hi  Naresh,

In order for us could check for your issue, please submit a ticket in our client area: with your site access information, than my coworker will look into your problem soonest.


Vinny Ms.

22 hours ago

Hi John,

Sorry I even didn't know I have repeated my answer 4 times :)))) I will be more careful in the next times :))))

You are correct, if you put the images on S3 and  turn off the setting "keep files in server", then the images will be viewed on S3 link but could not displayed on the server link.


Vinny Ms.


July 17, 2021 10:22 am

Hi Wilson,

Please be advised that Google Play and Apple Store won't send the update information to users for any specifc app so that was the reason why your users could not received notification of the upgradation.

Moreover, Google Play and Apple Store is the big system which spreads across all over the world, thus, it will take time to propagate the new version and the delay for new update is unavoidable.

Hope the above information is helpful for you.


Vinny Ms.



July 15, 2021 11:34 am
Posted By

Has this been solved for you?

If not I found a spot to check.

Go to admincp


Ban Filters

and click on the tab for email or username and search for their info.  Maybe it will come up and maybe you are able to slide the ban button off? 

Never seen this spot before so not too sure on how it works.

Good Luck.


July 15, 2021 1:52 am
Posted By

You are correct, John. I guess I was clicking on the wrong three dots. There should be an option to completely delete a comment though.

July 13, 2021 5:04 pm

Seems odd that in the blocks you can add the block for --register and --register-top on the visitor page, and register still works but register-top does not.

July 13, 2021 2:35 pm

Hello Wilson,

Currently, we only support to share video from Facebook to phpFox site, however, we will considere carefully to connect phpFox platform with other social media in our future upgrades. We  really regret for this inconvenience.


Vinny Ms.

July 12, 2021 12:47 pm

This is odd, because I have been experiencing the EXACT OPPOSITE on my site, which is running phpFox 4.8.6 on a 2017 Retina 5K iMac running the latest version of macOS Big Sur.

Although it has been happening for a while now -- I believe since I updated to 4.8.6 -- I haven't reported it to the phpFox support team yet.

In my case, if I type out a post or comment in a BBEdit text document -- BBEdit is a popular macOS text editor -- and then copy and paste it into a new post on my site, BEFORE actually saving the post, the text appears to have lost its formatting, just as you have described. In other words, all paragraphs are run together without any blank lines between them.

HOWEVER, once I actually save the post, the formatting looks normal. It is really confusing, and really weird behavior.

I noticed that you said "copy and paste". That suggests to me that maybe you are also a macOS user. It makes me wonder if Admins on other platforms experience this apparent bug.

This is now the second bug which has surfaced since I upgraded to 4.8.6. The first one -- which will hopefully be resolved soon -- concerns the apostrophe which is displaying in recent posts as its hexadecimal value, instead of as an actual apostrophe.

July 9, 2021 11:51 am

John, while I do have a macOS "Numbers" file -- Numbers is the macOS equivalent of an Excel spreadsheet -- where I  store phrases changes, when it comes to solutions like this one which often involve more than one step, I have a folder called "phpFox How To's" where I store BBEdit text files. Each text file contains step-by-step instructions for how to perform a particular task, or achieve a particular objective. The name of each of these text files begins with "How to" and is followed by a brief description of what the instructions contained therein will do. It is a simple, straightforward, easy system which helps me to remember how to do certain things.

June 24, 2021 3:40 pm