General Discussions

Hi metro,

We guess this issue related to cache, when installing an app from admin cp, phpFox site need to send your license key and license id information to phpFox's store to validate your license, but for some reasons, this information was not available in cache and did not send to phpFox's store properly.

So to fix the cache issue, please try to clear your cache and install the app again, at that time you can install the app correctly.

However, we would like to note that we try to reproduce this issue from our end and fix it. Could you please provide us some more information? for example, the steps to get this issue so we can reproduce it.

 

Regarding the relationship between YouNetCo and phpFox: First and foremost, phpFox and YouNetCo belong to a more prominent family named "YouNet Group"; however, we have separate companies, resources, and tools. We do not work with YouNetCo on any of our product development and customizations; yet, we have an agreement with them to be an expert (or third-party) to phpFox.
All the policies applied to third-party addons listed in our store apply to YouNetCo as well. Therefore, if there are any issues with your addons, we require you to initially check and confirm with your third-party provider that their addons are updated and work well with our platform (to the latest version).

Looking forward to your reply.

Best regards,

Hannah

January 13, 2021 5:41 am

Not sure. I am still waiting for a response about something I purchased last weekend. This was a test purchase to see if I'd want to purchase anything else. Not so sure right now. 

January 2, 2021 3:53 am

Hello there,

As of now, we do not support order of the blocks for mobile.

Please be advised that the orders will be prioritized for the block that is in the middle of the screen first, and the sideblocks will be hidden or moved to the bottom. We are so sorry for this inconvenience.

However, we have a plan for the improvements for mobile web in phpFox V5 version. A beta version will be releasing in 2021, you can keep an eye on our blog at https://www.phpfox.com/blog/ to stay updated. 

Regards,

Carol

December 18, 2020 11:07 am
Hello everyone again.
I was unfortunate enough to say that I had solved this problem, but when you install a new module and it goes on the menu, everything gets complicated again.

If there is a programmer here who is interested in developing a plugin to control this I am willing to pay for this service.

December 3, 2020 5:14 pm

I would send them a copy of your payment receipt and they will look it up and if they can verify it they will give you the money difference.  I have dealt with them for almost 7 years and we go back and forth on bugs and issues just like cats and dogs, but I trust them in regards to money transactions.  There have been a couple of times where they could have been unethical with me in regards to purchases. I sent them an email and they checked it out first and if there was even a chance I was right, they either gave me my money back or gave me a credit, which is what I asked for.   One issue was a year after the fact, so I am very impressed with their integrity model on money situations, but do they charge for their work and time, which I always understood. So, anyone who reads this, do not think you can get away with getting customization work for free and not paying for it...

 

Now, back to the bugs (LOL)...which all third party developers would get a GitHub account for their addons so they keep track of the bug and issues and request for improvements.

 

December 1, 2020 11:21 pm

Has anyone purchased and successfully used the Chat Plus feature?

Everything works except for the audio and video calling on mobile devices. You get a notification that you can accept or reject, but when you click to accept, the dialog box removes, and nothing happens.

The calls and audio calls are not connecting mobile to mobile. Did anyone use this with success?

November 24, 2020 5:05 am

Well I am sorry to say this is way out of my league for smartness.  I would recommend you to contact Cespirtual, which is an awesome guy and help me in somewhat a similar situation as I wanted to remove the entire ability to post on the feed.  I also found out I had to remove posting on the profile as well, since it also post on the feed.  If he is unavailable then I would go to Scheinwelt-Media.  Another awesome developer who if they have the ability will not waste weeks/months figuring out an issue whether it is with their product or when hire them.

Again, sorry...and remember you don't get the smartest when you get free at least in my case :)  although I did get part of it but two of trying tells me I don't have a clue :)

November 23, 2020 7:40 am
JohnJr
Posted by
10

Hi JohnJr,

Please refer to our below replies:

1. Post number:

Thank you for your feedback, we will add it in our next release of phpFox Community.

2. Added support for enabling/disabling all SMS and email notifications under Privacy Setting. "

We would like to inform you that we already transferred this improvement to our development team. We will update you on our decision as soon as possible.

Regards,

Hannah

 

Regards,

Hannah

 

November 17, 2020 10:55 am
JohnJr
Posted by
16

 I just noticed...is there an area to show who is online?  I don't know if there is an area or there is no one currently online for this forum :)

November 12, 2020 4:24 am

I gave up on phpFox import user as it did not work and produced too many errors that I could not trust.I got a developer write a proper script that did the import. Thanks though..

 

Hello Metro. Have you worked out your cron job issue yet? I am not sure if I can be of any assistance, but if you are running phpFox on your own macOS-based web server, I may be able to help you. Under these circumstances, there is something you may have to do in order to get your cron job working. Please let me know. Thanks.

November 5, 2020 11:17 am

Thanks Hannah. So, the issue appears not to have been phpFox. On a vanilla install of phpFox, it works fine. But, when a certain landing page for the material template is used from the phpfox store, it seems to be the cause. 

Thank you so much for spending time on this.

October 16, 2020 9:02 pm