Hello again Lewis. Thank you for your response. I appreciate it.

For the record, the video I tried to upload from my iMac to my server machine was only 6.1 MB in size. So I would think that it would be processed very quickly.

My server is an iMac (Retina 5K, 27-inch, 2017) with a 4.2 GHz Quad-Core Intel Core i7 processor and 16 GB of RAM, so I don't think that is the issue. There is usually 7 or 8 GB of free RAM, and sometimes more. I am relatively certain that something else is going on with regards to my problems with the Videos app.

Your remarks regarding the FFmpeg PHP extension are troubling. In the online phpFox instructions for the Videos app, there is no specific mention of needing a FFmpeg extension installed in PHP. It does, however mention needing a FFmpeg installation on the server machine, or else using the other method with Zencoder and Amazon S3. I can't afford the latter, so in my Videos app setup, as I mentioned earlier, I point it to my FFmpeg installation instead, which phpFox seems to accept as a valid FFmpeg installation.

Out of curiosity, I did check my PHP installation, and I did NOT find a FFmpeg binary in the "bin" folder. I am going to write to the developers of the web server software that I use, and ask them to include it in their next release of PHP 7.

Thanks for pointing me to the location of uploaded videos. That is really helpful, because it will help me to determine if videos are actually being uploaded to my server, or if that is failing to occur.

This story gets even weirder.

I assumed that video links -- such as to YouTube -- were working fine. So, I set up a new page on my phpFox site where I could add links to my small collection of about 30 Christian-oriented YouTube videos, which I made about 2.5 years ago. I was really happy with the new ability to offer videos on my site ... until I hit the aforementioned snags. But now there is new weirdness.

After setting up my new videos page, aside from trying to upload videos from my computer, I also added a new post with a link to one of my YouTube videos. It worked fine, so I assumed everything was okay. Yay, me! But, my excitement was short-lived.

After adding one post to my new videos page with a YouTube video link included in it, I was going to make a number of other new posts on my video page with one video link per post. But you will never guess what happened, and I still don't understand it.

Even though I am absolutely certain that I used a different YouTube link in my second post, it displayed the very same video as in my first post. In fact, I tried several times, and the very same thing kept happening, and continues to happen. Even if I delete all video links and posts on my new video page, and make a brand new post with a YouTube video link in it, and then make another new post after the first one, the same thing just keeps on happening. In other words, despite the YouTube URLs clearly being different, all links display the very SAME video. I just don't know what to think at this point. I don't know if it is something that YouTube is doing to restrict us, or if it has something to do with the phpFox Videos app itself. I am even beginning to wonder if it might have something to do with the YouNetCo Facebook template that I am using.

At any rate, this is yet another issue I need to now write to the phpFox support staff about. It just seems that the Videos app is not working right for me at all, even though I appear to have everything set up properly, as far as I know.

Yes, having total control over your own web server and website is a HUGE plus. Nobody can mess with it, or dictate to you what you can or cannot do on it. Plus you have direct access to it when problems occur, without the need to wait for third party tech support to help you out. Of course, it can also be VERY frustrating when problems occur which you do not understand. Trust me when I say that I have learned a lot over the years through much research and trial and error.

Anyway, if I do eventually work out these Videos app problems, I will try to remember to post something here.

March 11, 2021 4:19 pm

I am experiencing this too, but only with videos directly uploaded. Not with videos shared via url like YouTube videos. I have rebuilt the core theme and cleared the cache. I have even switched themes to bootstrap and material, but I am still experiencing this double player issue.

Rich, were you able to fix it? Do you remember what the solution was?



Just wondering which video uploading service you are usng?  I am interested in introducing this facility to. my website and jist wo ndering which one is the best

February 3, 2021 10:59 pm
Karl Kunc
Posted by

Hi Karl Kunc,

We would like to give you some suggestions:

1. Please consider limiting the file size (input file size)

2. Do configure on Zendcoder Encoding settings to limit the output file size.


December 2, 2020 11:26 am

Thanks Hannah,. I actually am using phpfox hosting service with 4tb transfer and my connection is 13 mps upload. With only me on It takes a minute to upload an 11 sec video. The video size is 25 Meg's. I did the size change in the php.ini and the timeout for the server config. Just wondering if there is anything else I could do to speed it up a little. 

December 1, 2020 12:19 pm



Thanks for the tip.  It worked for me.  Would have never thought of that as a solution.  Again, thank you for your help.  Now if I could get my Live feed and ChatPlus installed, I would be in business.

September 18, 2020 6:01 pm
Posted by

That's not going to help. EVERY video is gone. There's nothing in the database tables so there's no trace of anything. My backup databases have nothing either. Those date back 4 months. 10 years of videos... gone.

Suppose I should have been more responsible and monitored things more closely.

August 19, 2020 4:03 pm

Hi ande1000,

To make the upload video process work correctly. Please make sure that you meet the below requirements:

1. Cronjob will be configured correctly. Please follow this guideline

2. Video Encoding service will be configured correctly.  Please refer the below options:

- option 1: FFMPEG install on your server

- Option 2: Zencoder video encoding service

For more information, please refer to section [Additional Requirement for the Video App] We did not provide this instruction because it is phpFox System Requirements. 


August 7, 2020 10:27 am
Posted by
Screenshot_2020-04-27 Share a video.png

Hi Rune, It looks like an invalid YouTube link, could you please try another link?

Sometimes it works and other times it doesn't work. Looks like youtube links are not working as you say :)

June 21, 2020 11:30 am


In video app -  Is it possible to restrict some site video links to inset ?

We want that users do n,t let to insert video links from some video sites.

Where is list of websites that allow to insert their video link in phofox v 4.7


Hi Hasan,

If you need to have this feature to restrict specific video links, we can provide custom service. Please feel free to contact us at or submit tickets in our Client Area for further discussion.

January 31, 2019 3:10 pm