Threads tagged with: chatplus

Hello  Shashank,

Regarding IM, you can follow our guidance in this article to set up IM server:
https://docs.phpfox.com/display/FOX4MAN/Server+Setup+for+IM+Module

If you aren't comfortable with this setup by yourself, we'd like to propose 2 options:
1. Order our IM Setup service with $60 to install IM on your own server. We will need SSH root access to proceed with this work.
2. Use our IM hosting service, it costs $5/month. With IM hosting service, you don't have to pay for IM Setup Service as you will have server instance configured properly for IM.

Have a great day ahead and stay safe!

Vinny.

November 10, 2021 4:41 am

Dear srny,

Please accept my apology if we have made you confused. 

We would like to confirm that the mobile app version 1.7.5 is having 2 intermittent issues with notifications. Our development team has been working on them in version 1.7.6. We cannot update the fix on your mobile apps for now as they have to be tested carefully first. You should wait for the official release of the mobile app version 1.7.6

And, as our explanation in your Support ticket, your Mobile Build Service was marked as Completed since you have approved the build and distributed them on Apple AppStore Connect and Google Play. In case your mobile apps have to be rebuilt for any further updates, you will need to proceed with a new Mobile Build Service. For more detailed guide about our Mobile Build Service, you can refer to this article: https://docs.phpfox.com/display/FOX4MAN/phpFox+Premium+Mobile+Build+Process

Best regards,

Paul

October 7, 2021 8:07 am

Hi Parvesh

I agree with you. I am considering puchasing chatplus for my network. Since you have got it, what are your intial thoughts. Is it worth having on the site. Does the IM work well. What about audio call, video call and group video chat, how are they performing. Did you get a managed server from phpfox ? I am looking for a managed server, which company would you recommend. Any feedback and assistance would be greatlt appreciated.

April 19, 2021 8:22 pm

Hi spirog,

We already replied to you via ticket system, by the way, we add a comment here so that everyone can view it:

 

1.) Can I install Plesk control panel or any control panel so I can have better control of security on the Ubuntu server the one you will install chatplus server? 
- Answer: Yes, you can.

2.) When reading docs for install chatplus it says we need to add 2 subdomains - example: chat.yourdomain.com & voip.yourdomain.com
Question: will these subdomains be installed on Ubuntu server (chatplus server) or on my other centOS 7 server where I have phpfox installed? 

- Answer: These subdomains need to configure to your new server (Ubuntu) where the Chatplus server will be installed on.

if on the ubuntu server, how will it work with subdomains because my website is example.com and Ubuntu server will be mywebsite.com and not be same domain as phpfox site ? 
- Answer: I can confirm that it is ok to use another domain for Chatplus if needed. There won't be any issues with this.

3). Will support install Jitsi on my new Ubuntu dedicated server for voice / video calls ? 
- Answer: Yes, we will do the installation for voice/video calls on your Ubuntu server.

Regards,

November 4, 2020 3:16 am