Threads tagged with: upgrade

Thanks, also some good pointers there. I love comments and love colors. If someone looked at books I read before the internet was commonplace they would swear I was the one who developed color coding of code that is now widely used. My wife has laughed at me for decades on my incessant use of highlighters when I read/study. She thinks it's funny how virtually every line is highlighted. She sees using highlighters (the way most people do) as a method to highlight importance whereas I see using coloration and highlighting as a method of organizing thought.

I did follow the upgrade guide on permissions. It may be that initial clone however had permission issues not directly related to the upgrade permissions. 

I initially tried the zip/unzip method similar to what you described but still had issues. I do not understand why but sometimes direct file transfers work better. I have been told that intelligent FTP programs can sometimes better understand when a file needs to be transferred in binary mode, which can have an impact on permissions. My site's are rather large and have tons of user generated content so this of course does have the drawback of elongated file transfer times, which I am in the middle of now. If it however corrects the perceived permission problem then the time lost (while doing other tasks in the meantime) will be more than made up for on the savings used to troubleshoot.




March 10, 2021 2:28 am
Posted By

Killing the site for even a short period of time could have a significant financial impact on my income.

If it was me...I would go to the source which in this case would be phpfox.  It may cost you, but hopefully, it would be a lot less than what you would lose if attempting to do it by yourself and then have to hire them to fix any issues later.

February 28, 2021 6:02 am worked and extremly fast...about 10 mintues.  I wish I would have known about this earlier LOL.  Back in the day, I used the FTP method of uploading because I did not know about just uploading the file to your website's cpanel directory.  Is there a way to update the Upgrading Your phpFox Website page?  It currently has a "Hint: If you have cPanel you will have a File Manager that has an Unzip feature. You could ZIP up those files/folders and upload the one ZIP file. Then unzip it on your server."  I must have missed this while reading because it is in italic and just a "hint"  The instructions need to be more clear with a better direction for new people or people like myself who did it an old, long way hahahaha, like adding a screenshot of how to upload it to your website's server and unzipping it.

Thank you very much, Hannah.  You're awesome. :-)

November 8, 2020 1:42 am

Hi spirog,

We already replied to you via ticket system, by the way, we add a comment here so that everyone can view it:


1.) Can I install Plesk control panel or any control panel so I can have better control of security on the Ubuntu server the one you will install chatplus server? 
- Answer: Yes, you can.

2.) When reading docs for install chatplus it says we need to add 2 subdomains - example: &
Question: will these subdomains be installed on Ubuntu server (chatplus server) or on my other centOS 7 server where I have phpfox installed? 

- Answer: These subdomains need to configure to your new server (Ubuntu) where the Chatplus server will be installed on.

if on the ubuntu server, how will it work with subdomains because my website is and Ubuntu server will be and not be same domain as phpfox site ? 
- Answer: I can confirm that it is ok to use another domain for Chatplus if needed. There won't be any issues with this.

3). Will support install Jitsi on my new Ubuntu dedicated server for voice / video calls ? 
- Answer: Yes, we will do the installation for voice/video calls on your Ubuntu server.


November 4, 2020 3:16 am

Yes...and one of two (cespiritual being the other) to add features instead of just keeping up with the current phpfox release or fixing their bugs.

I know of one developer I gave them code to make their product usable on other phpfox apps as well as YouNet apps, and they still didn't use it.   Now that was just dumb.

July 7, 2019 4:23 pm

I am having issues with the privacy module how do I enable or disable it? I am getting is this error in the event module.

2018-09-24 10:22:45
[256] Calling a Service from an invalid Module. Make sure the module is valid or set to active. (privacy::privacy) (/home/runcloud/webapps/mysite/PF.Base/include/library/phpfox/error/error.class.php) [99]
Error Code: e4f44e
Stack trace:
#0 /home/runcloud/webapps/mysite/PF.Base/include/library/phpfox/error/error.class.php(99): trigger_error('Calling a Service from an invali...', 256)
#1 /home/runcloud/webapps/mysite/PF.Base/include/library/phpfox/module/module.class.php(989): Phpfox_Error::trigger('Calling a Service from an invali...', 256)
#2 /home/runcloud/webapps/mysite/PF.Base/include/library/phpfox/phpfox/phpfox.class.php(745): Phpfox_Module->getService('privacy', Array)
#3 /home/runcloud/webapps/mysite/PF.Base/include/library/phpfox/search/browse.class.php(182): Phpfox::getService('privacy')
#4 /home/runcloud/webapps/mysite/PF.Site/Apps/core-events/Controller/IndexController.php(236): Phpfox_Search_Browse->execute()
#5 /home/runcloud/webapps/mysite/PF.Base/include/library/phpfox/module/module.class.php(1170): AppsCore_EventsControllerIndexController->process()
#6 /home/runcloud/webapps/mysite/PF.Base/include/library/phpfox/module/module.class.php(580): Phpfox_Module->getComponent('AppsCore_EventsControllerInde...', Array, 'controller')
#7 /home/runcloud/webapps/mysite/PF.Base/include/library/phpfox/phpfox/phpfox.class.php(1614): Phpfox_Module->getController()
#8 /home/runcloud/webapps/mysite/PF.Base/start.php(636): Phpfox::run()
#9 /home/runcloud/webapps/mysite/index.php(9): require('/home/runcloud/webapps/mysite...')

Hi jimimysilva,

Please submit us a support ticket and we will check on your site. 

September 26, 2018 2:21 am

Since phpFox will update source code of app while upgrading with webserver user account, perhaps the webserver account doesn't have write permission on source folder of app you want to upgrade. You should contact your hosting provider for help to check

July 20, 2018 3:06 am

Hurray. The issue with usergroup permissions has been resolved as of yesterday. 

Now we have a registration issue where the password field duplicates instead of processing the user registration on mobile. I’m assuming it’s because of the update, but I can’t be sure. 

July 19, 2018 6:13 pm

Fixed it!   When I uploaded my files I used Fil;ezilla and I did the drag and drop.  for some reason, no files were transfered even though it appeared as if the files were transfering.  I had to look at my files to see when the last modified date was.  


I went back to filezilla and right clicked on the files to be uploaded and clicked upload and it actually uploaded this time.  

Site is now updated.  I had to go through the install steps to update it.


May 28, 2018 5:03 am