Store Community Support Documentation
The marketplace does not show old ads. Not all ads are visible to members. No announcement was found when the new announcement was added ... I have been tired of these mistakes, please become an assistant now
Hi Promaster,
Can you explain us more detail about the issues you reported because we don't understand completely? Some screenshots also help us so much to investigate the issues.
Hi Promaster,
Can you explain us more detail about the issues you reported because we don't understand completely? Some screenshots also help us so much to investigate the issues.
The advertisements in the marketplace and v4.5.1 2b do not appear in the advertisements. no. Disappeared. There is no listing
The advertisements in the marketplace and v4.5.1 2b do not appear in the advertisements. no. Disappeared. There is no listing
Did you mention to sponsored listings? If not, please give us some screenshots of your case because we sill cannot understand your issue clearly.
Did you mention to sponsored listings? If not, please give us some screenshots of your case because we sill cannot understand your issue clearly.
No products in the marketplace appear. After downloading v4.5.12b, it disappeared.
No products in the marketplace appear. After downloading v4.5.12b, it disappeared.
Hi Promaster,
Do you enable the setting "Days to Expire" of marketplace app on your site? If yes, may be your listings are expired, please help us to check this case again.
Hi Promaster,
Do you enable the setting "Days to Expire" of marketplace app on your site? If yes, may be your listings are expired, please help us to check this case again.
It was exactly the same. I am so sorry. The days of the announcements have come to an end. You are very very sorry. my fault
How they can extend the deadline. Can we extend it with paid
How they can extend the deadline. Can we extend it with paid
Hi Promaster,
Do you want extend the expire time for all listings (haven't expired yet) on your site?
If yes, you can increase the value of the setting "Days to Expire". if you set it to 0, all listings (haven't expired yet) will never expired.
In case you want to re-open expired listings on your site, you need to edit them one by one and update their end date. You can view all expired listings in yoursite.com/marketplace/?view=expired but you need enable the user group setting name "Can members of this user group view the section "Expired" in the marketplace?" of module marketplace.
Hope that behind instructions can help you.
Hi Promaster,
Do you want extend the expire time for all listings (haven't expired yet) on your site?
If yes, you can increase the value of the setting "Days to Expire". if you set it to 0, all listings (haven't expired yet) will never expired.
In case you want to re-open expired listings on your site, you need to edit them one by one and update their end date. You can view all expired listings in yoursite.com/marketplace/?view=expired but you need enable the user group setting name "Can members of this user group view the section "Expired" in the marketplace?" of module marketplace.
Hope that behind instructions can help you.
We can not do anything when the surei is finished. An extension must be provided.
We can not do anything when the surei is finished. An extension must be provided.
Hi Promaster,
We will consider to make some improvements on "Expire Listings" feature.
Thanks for your report.
Last update on February 22, 7:33 am by Robert.
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Hi Promaster,
We will consider to make some improvement on "Expire Listings" feature.
Thanks for your report.
I thank you for your understanding
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