Store Community Support Documentation

I followed all the steps on the Setting Up the Video App to configure Amazon S3 and Zencoder. Zencoder keeps giving me this error 

"There was a problem downloading the file at '';. The server returned a 301 code.".
I have review the instructions over and over still no success. And my bucket policy is also setup on my bucket for Zendcoder. Any one else have this issue? Im stumped. 


Any one?


Hi Steve G,

We have checked and the tutorial is working fine with us. Our support team can help you check the issue if you would submit a ticket.