Store Community Support Documentation

I followed all the steps on the Setting Up the Video App to configure Amazon S3 and Zencoder. Zencoder keeps giving me this error 

"There was a problem downloading the file at 'https://MY-BUCKET-NAME.s3-sa-east-1.amazonaws.com/18/03/13/731b5dcced2ca6b4d8b6.MOV';. The server returned a 301 code.".
I have review the instructions over and over still no success. And my bucket policy is also setup on my bucket for Zendcoder. Any one else have this issue? Im stumped. 

#1

Any one?

Robert
#2

Hi Steve G,

We have checked and the tutorial is working fine with us. Our support team can help you check the issue if you would submit a ticket.