Store Community Support Documentation

I edited the video upload size in both the admin by user settings for video app and in the cPanel by the instructions provided. The video will upload successfully, then say it's processing, but disappears and never appears on the site. Can anyone please advise of how to fix this issue.

These are the instructions provided

You will need to go to your Cpanel->Locate the section Software-> Php INI editor -> Choose the domain ->Scroll down and by default it the upload_max_filesize should be 2mb.

You can edit it to the desired size.

Topics: video
Paul Kellow
#1

Have you configured cron job of phpFox site yet?

spirog
#2

I edited the video upload size in both the admin by user settings for video app and in the cPanel by the instructions provided. The video will upload successfully, then say it's processing, but disappears and never appears on the site. Can anyone please advise of how to fix this issue.

These are the instructions provided

1) You will need to go to your Cpanel->Locate the section Software-> Php INI editor -> Choose the domain ->Scroll down and by default it the upload_max_filesize should be 2mb.

You can edit it to the desired size.    . 

 

yes edit to how large MB you want 100mb 200mb 300mb 600mb etc.

also you need to make sure you have crons setup as Paul mentioned and also have ffmpeg installed and set /usr/bin/ffmpeg or /usr/local/bin/ffmpeg

to find out in command line ssh type: which ffmpeg

also type: ffmpeg

this will give you version number of ffmpeg.

ffmpeg must be 3.0 or higher to work with phpfox