Home Support Documentation Store
Welcome to phpFox community
  • Main
  • More info
RE: Your License ID is not eligible for installing this product
  1. Forum
  2. Community
  3. phpFox V4 Issues
  4. Marketplace

RE: Your License ID is not eligible for installing this product

Carlos

Is anyone one else having an issue suddenly with their license at the Marketplace? I've tried several times to download apps and I keep getting this "Your License ID is not eligible for installing this product."

See screenshot: 

Even after several attempts, I recieve "Error: phpFox License ID is required."

See screenshot:

Note:

Cleared cache, upgraded from 4.6.1 (build 4) to 4.6.1 (build 5) tried again same issue, reverted to 4.6.1 (build 4) still issue with the marketplace even after resetting license.

Can someone provide a solution to this issue.

Thanks in advance.

Topics: marketplace license blocked, marketplace, license, applications, store, license blocked
Like
Be the first person to like this.
Carlos

This has been resolved... Guess it's a product security issue. 

Like
Be the first person to like this.
CU

free applications are also not installed.
 

Error: We were unable to process your order, please try again.

Like
Be the first person to like this.
Paul Kellow

Coşkun Uygun

free applications are also not installed.
 

Error: We were unable to process your order, please try again.

Which free apps are you having this problem with, Coşkun Uygun?

Like
Be the first person to like this.
CU

Paul Kellow

 

Which free apps are you having this problem with, Coşkun Uygun?

 

All free apps...

Like
Be the first person to like this.
Social Media

I get this error every time I want to download the new module

 

Like
Be the first person to like this.
Paul Kellow

Social Media

I get this error every time I want to download the new module

 

Thank you for contacting us via Client Area. We are investigating your problem.

Like
Be the first person to like this.
phpFox © 2020 · English (US)