Store Community Support Documentation

if found out if you buy montly subscription user pays 2 times in the same momente and is ti for 2 months

payment with points

 

please check this

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JohnJr
#1

Are you saying they purchased (by accident) a monthly subscription (30 days) two times and now they have two months (60 days) worth of subscriptions?  That seems correct to me that they would have two months' worth since they purchased two months' worth.

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natalino castro
#2

not accident

click and purchase one time , but transaction show paid 2 times, and expired subscriptions in 2 months

Last update on June 3, 4:23 pm by natalino castro.
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JohnJr
#3

Ok...sorry.  That is odd.  Does it do the double charge every time and with different users?

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