Store Community Support Documentation

Someone pls take a look at the screenshot i attached 

We use phpfox v 4.7.9

we also have activity points enabled , but points are only awarded on blogs 100 points each for approved blogs 

A new member (meta tsaiamala ) signed up on june 1st and posted a blog entry . she earned 100 points which can be found in the transaction  history 

but on checking our activity points history , we found her current points balance to be 4,294,967,295 !!!

we have searched the transaction history , nothing to show for how the points was accummulated . we are confused on this . this is the second time we are seeing something like this on the platform and its disturbing because we use activity points as a means of exchange on our site 

is this a bug or fraud? we cant accuse the member yet till we are sure what could have happened . Anyone with useful tips , kindly help 

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#1

Hi onyekat,

It is strange, could you please open a ticket with your site information so our support team can help you.

Regards,

Hannah

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#2

Hi onyekat,

It is strange, could you please open a ticket with your site information so our support team can help you.

Regards,

Hannah

 

Thanks .. Do not worry. It has been resolved. I found out the issue was from a bug in emoney app which also  allowed the user to change the Money acquired erroneously to activity points . The developer fixed it. Activity points work just fine