DanShea

Hello,

We just upgraded to 4.8.2 and noiw our site is stuck on the "Upgrade taking place, please check back in a few minutes" screen. How do we fix this?

Thanks,

Dan

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Hannah

Hi DanShea,

It looks like you have not finished the upgrade process yet. Please follow all steps on our upgrade guideline https://docs.phpfox.com/display/FOX4MAN/Upgrading+Your+phpFox+Website and admin site need to run web upgrader:

http://www.yoursite.com/index.php?phpfox-upgrade=true

Regards,

Hannah

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DanShea

The process completed sucessfully and then I clicked "view siter" and it still says upgrade taking place

 

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DanShea

and if I try to rerun the upgarde, nothing happens. it just goes back to the "upgrade taking place" screen.

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JohnJr

Have you cleared the cache manually?

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Vinny

Hi DanShea,

In order for us could check for your issue, please submit a tickte at:https://clients.phpfox.com/ along with your site access information, then our technical team will get in touch with you shortly.

Vinny.

Jonathan Mitchell

at the top of this page where it says [Search discussions] put in "Upgrade taking place"  .. there have been several solutions to this and you should find one that fixes your page.. first place I would start would be going to your cpanel and clearing out the cache folder. This will usually fix it.  Clearing the cache through the admincp is pretty much useless, as it doesnt delete the Prod folder in the cache..

Kibcode

as said before... just delete the cache folder on your server. the script will add a fresh one after that.

DanShea

It's all good now. Thank you all for the help.

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