All of my emails are going out like this.  I don't know where the email template is located.  Anyone?

hello_name_comma

 

 

 

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JohnJr

It is in there.  But you need to search by " Phrase Variable Name Only "

If the box on the far right is outlined in blue I think.  It means someone accidentally erased the variables text and that might be why it is just showing the variable.

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JohnJr

Dummy me....the text that should be for that variable is:

Hello {name},

Don't forget to hit the save all button on the bottom

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There's a bug when I search for phrases, it loops the page over and over.  I had to escape it from loading and then it worked.  

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