I have successfullu installed and logged in to my site with the iOS version of the free mobile app but the Android version is returning "Invalid Site Address Error." A friend tried it on her phone and I have an extra Android phone and am getting the same response. Why would this happen and how do I solve it?

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Vinny

Hi HLT,

In order for us could chek your issue, please submit a ticket in our client area: https://clients.phpfox.com/ along with the site access information, our support team will reach out to you ASAP.

Regards,

Vinny.

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Done. Sorry it took a while. I found myself in the hospital having emergency surgery. I'm on the mend now.

I have been going through the firewall settings(even turned firewall off) in Plesk and still get "Invalid Site Address."

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Vinny

Hi HTL,

Please share with us the requested information in the incident ticket for further checking.

Have a  great day!

Vinny Ms.

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